Question 1

Shipping and Studio Pick Up

Accepted Answer

Shipping charges are a flat rate of $15 for all orders.

Orders are shipped with Canada Post as expedited parcels or in prepaid shipping boxes. Both options provide tracking numbers and require 5 to 10 business days for delivery. Delivery is usually quicker than that if you are in the Maritime Provinces.

If you want to guarantee faster delivery you can get in touch with me regarding courier service fees. The flat rate will not apply to your order.

Shipping is currently only available to destinations in Canada.

The studio is located in Sydney, Nova Scotia CANADA

Local orders can be available for pick at the studio. Choose Studio Pick Up at the check out.

Question 2

Refund Policy

Accepted Answer

It is important that you are delighted with your purchase so please contact us via email within 5 business days of receiving your order if you would like to return or exchange any items.

Any refunds for returned items will be issued when the item arrives back to us and is determined to be in the original condition.

Refunds can only be issued for the cost of the items returned and not for the shipping fees.

Question 3

Are your felt sculptures suitable as toys?

Accepted Answer

My felting is sturdy and I make ever effort to ensure that items are made to last for many years of enjoyment. However, they are not  intended as toys for regular play.

Question 4

Do you wholesale?

Accepted Answer

I do sell to stores and museums but I am currently at capacity so not able to take on any new accounts.

If you are interested in wholesale opportunities in the future you are always welcome to get in touch.

Question 5

Where can I find your work?

Accepted Answer

The website is the best option for all season shopping and the following retailers carry a selection of items from my studio.

Flying Kite Artisan Shop
507 Chebucto St 
Baddeck NS

Freya and Thor Cafe and Gallery 
15580 Cabot Trail
Chéticamp, NS

Blue Mind Gallery 
Clementsvale Rd
Bear River, NS

Highland Village Museum Gift Shop 
Iona, Cape Breton Island NS

Cape Breton Centre for Craft and Design 
322 Charlotte St 
Sydney, NS

handmade wool felt sculptures and baskets

Shari MacLeod Studio